We gladly accept returns, exchanges, and cancellations
- Contact us within: 14 days of delivery
- Ship items back within: 30 days of delivery
- Request a cancellation within: 12 hours of purchase
Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:
- Custom or personalized orders
- Digital downloads
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Once your return is received and inspected, a notification email will be send to you.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
All refunds will be processed within 24 hours of approval.
If your refund is delayed, please contact us at firstname.lastname@example.org
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Ioanna Ladopoulou, Marathonos 11, Xanthi, 67133, Greece.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.